Terms of use
You are on the website of the Hôtel Le Léman Opéra, located at 20 Rue de Trévise, 75009 Paris, France.
The Hôtel Le Léman Opéra (HK Lafayette) is a simplified joint-stock company (SAS), registered under number 333 353 787 in the Paris Trade and Companies Register.
Its SIRET number is: 333 353 787 00018, and its intra-Community VAT number is: FR06333353787.
The registered office is located at 40 rue de Cléry, 75002 Paris, France.
Consumer mediation
If the customer has contacted customer service and has not received a satisfactory response within one month, they may file a complaint with the Tourism and Travel Ombudsman, whose contact information and filing procedures are available on the CM2C website:
. CM2C can be contacted by email at the following address cm2c@cm2c.net or by phone at 01 89 47 00 14. You may also contact them by mail at the following address: 49 rue Ponthieu, 75008 Paris - France.
Copyright
The content of this website is subject to French and international copyright and intellectual property laws. All reproduction rights are reserved, including for downloadable documents and any images and/or photographs.
Reproduction of all or part of this website on any electronic or paper medium is strictly prohibited without prior authorization.
Any trademarks mentioned on this site are registered by the companies that own them.
Contact
For more information: lafayette@hotels-korner.com
Secure online payment
The online payment you make when booking is fully secured by our payment provider, Adyen.
General Data Protection Regulation
This Privacy Policy explains howHôtel Le Léman Opéra uses and protects the information you provide when you use the website accessible at the following address:
https://www.hotels-korner.com
This policy may be amended at any time to comply with changes in laws or regulations. The date of the last update will be indicated at the top of the page. It is the User’s responsibility to review it regularly.
Personal data
You can browse the website without providing any personal information. However, certain services may require you to provide certain information (last name, first name, email address, phone number, etc.).
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:
- Right to access your data
- Right to rectification
- Right to object
- Right to erasure
- Right to restriction of processing
1. Data Controller
The data controller is HK Lafayette,
. Registered office: 40 rue de Cléry, 75002 Paris, France.
2. Purpose
The data collected makes it possible to:
- Managing customer reservations and requests
- Improving services
- Providing information about the hotel
3. Recipients
The data is intended exclusively for Hôtel Le Léman Opéra and its technical service providers. It is not sold to third parties.
4. Shelf life
Data is retained for a maximum of 36 months.
5. Cold calling
In accordance with the law, you can register for free on the do-not-call list:
https://www.bloctel.gouv.fr
6. Right of withdrawal
In accordance with Article L.221-28 of the French Consumer Code, accommodation services are not subject to the right of withdrawal applicable to distance sales. Cancellation terms are specified at the time of booking.
European Online Dispute Resolution Platform
Customers may also use the European Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/