Privacy policy

PRIVACY POLICY

The Hôtel Le Léman Opéra is owned by HK Lafayette – registered in Paris under SIREN number 333 353 787 – 20 Rue de Trévise, 75009 Paris, France.

Available on the Hôtel Le Léman Opéra website, protecting our visitors’ privacy is one of our top priorities. This privacy policy describes the types of information collected and stored by Hôtel Le Léman Opéra, as well as how we use it.

If you have any questions regarding this privacy policy, please contact us at:
lafayette@hotels-korner.com

This policy applies solely to online activities and covers information shared and/or collected through the Hôtel Le Léman Opéra website. It does not apply to information collected offline or through other channels.

Consent

By using our website, you agree to our privacy policy and accept its terms and conditions.

Information we collect

The personal information we request, as well as the reasons for collecting it, will be clearly explained to you at the time we ask you to provide it.

If you contact us directly, we may receive information such as:

Name
Email address
Phone number
Message content and attachments
Any other information you choose to provide

When you make a reservation, we may collect:

First and last name
Company name (if applicable)
Mailing address
Email address
Phone number
Information required to process the payment

How we use your information

The information collected is used, in particular, to:

To communicate with you (booking confirmation, customer service, information about your stay, updates).
To send you emails regarding your stay at the Hôtel Le Léman Opéra.
Improve our website and services.
Conduct marketing or promotional activities, if applicable (provided you have given your consent).

Log files

The Hôtel Le Léman Opéra uses log files as part of its standard procedure.

The information collected may include:

IP address
Browser type
Internet service provider
Date and time of login
Pages viewed
Number of clicks

This data is not linked to any personally identifiable information. It is used to analyze trends, administer the site, track user activity, and collect statistical data.

Data Protection Rights (GDPR)

In accordance with European regulations, you have the following rights:

Right of access: obtain a copy of your personal data.
Right to rectification: to correct inaccurate or incomplete information.
Right to erasure: Request the deletion of your data, subject to certain conditions.
Right to restriction of processing: Request that the processing of your data be restricted.
Right to object: You have the right to object to the processing of your data.
Right to data portability: Request that your data be transferred to another organization or to yourself.

If you wish to exercise any of these rights, please contact us at:
lafayette@hotels-korner.com

We have one month to respond to you.

Child Protection

Protecting children online is a priority. We encourage parents and guardians to supervise their children’s online activity.

The Hôtel Le Léman Opéra does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with such information, please contact us immediately at lafayette@hotels-korner.com so that we can delete this data as soon as possible.

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